Things to know

📧 Onboarding & Accounts

Who will the Gusto email come from?
Your initial Gusto email will come from Caresplit / Grasshopper Kids and will be sent to the same email address you used for your application and recruiting process.

‍Can I edit my profile once it’s been created?
Yes! Just text us your updated marketing bio, and we’ll take care of it on our end.

‍How do I add additional experiences to my Teacher Profile?
Use the MEP (Magic Experience Planner) to create as many experiences as you would like!

👗 Dress Code & Professionalism

What should I wear to teach?
Dress professionally while keeping your subject in mind. For example, you probably wouldn’t wear jeans to teach basketball. Closed-toe shoes, jeans, and a nice shirt or t-shirt are usually perfect.

‍What if the school has a strict dress code?
We’ll share any special requirements with you ahead of time.

💰 Pay & Reimbursements

Do I get reimbursed for materials?
‍For all series other than cooking, your compensation already includes a built-in stipend for supplies. For the cooking series only, you can submit receipts to receive $10 per week for ingredients.

How do I get the extra cooking reimbursement?
We’ll text you a form during the 1st and last week of your series. The reimbursement is $10 per class you teach (example: a 13-week series = $130 total).

🧾 Compliance & Policies

What’s the deadline for completing compliance?
You have 10 days to complete compliance, but we recommend knocking it out ASAP.

‍Are teachers required to be vaccinated for COVID-19?
Grasshopper doesn’t require the vaccine, but some schools may have their own policies.

‍If I can’t make a class, does it count as an unexcused absence?
As long as you notify us at least two weeks before the class, it won’t be counted as an unexcused absence.

📸 Photos & Parent Communication

Can I send photos of students to parents?
Please upload all photos to your teacher reflection, not directly to parents. This keeps class time distraction-free and prevents a flood of parent messages. We recommend the photos focus on the activity rather than the student

‍Can parents attend a final showcase if I choose to have one?
Sometimes! Let us know your idea, and we’ll work with the school to arrange a short viewing at pickup on the last day. While not guaranteed, it’s definitely possible!

📚 Classes & Scheduling

Do any classes run longer than one hour?
Yes, but only for special events or summer camps. You’ll always know the length before booking.

‍Are there opportunities to teach during the school day?
Occasionally! While most classes are 3–5 PM, some opportunities pop up at libraries, preschools, or community centers.

‍Does Grasshopper provide instruments for music classes?
We don’t provide or ship instruments. Plan flexible lessons that don’t rely on specific instruments. If a school has extras, that’s simply a bonus!

Can I bring an additional helper to class?
No, anyone in the classroom must be a Grasshopper contractor and fully compliant.

‍Is there a minimum of classes I need to teach to stay an active Grasshopper teacher?
We love to see you teaching, but there’s no minimum requirement. As long as you stay compliant and have an up-to-date signed contract, you’ll remain part of the Grasshopper platform.

💻 Tech & Troubleshooting

My teaching calendar isn’t working. Help!
Try scrolling or sliding to the right on the calendar page. Use the navigation arrows (< and >) at the top to switch between months and view your bookings.

‍I can’t take role, what do I do?
Text us and we’re happy to record your attendance for the day.

🌟 Support & Growth

Who are the Grasshopper Teacher Mentors?
Our Teacher Mentors are Grasshopper teachers just like you! They have experience both in the classroom and in the coaching space, and our Teacher Success Manager has specially trained them to provide you with the best support possible.

‍Are Lesson Planning Labs paid?
Yes, you are paid for one Lesson Planning Lab per term. This is your chance to meet with a Teacher Mentor and review and workshop the lesson plans for all of your upcoming series.

‍Are coaching calls paid?
Coaching calls are unpaid, but they’re an amazing way to grow professionally and get personalized support.

‍How do I schedule my Lesson Planning Lab?
Two weeks before the start of your first series each term, you’ll receive a text from Grasshopper with a link to schedule your Lesson Planning Lab. Just click the link and grab a time that works best for you!

‍How do I schedule a coaching call?
Schedule directly with our Teacher Success Manager by clicking Schedule a Coaching Call under Resources in your portal.

🛡 Safety & Insurance

Who is responsible if a student gets hurt?
Grasshopper carries insurance that covers both our teachers and the school.

‍What do I do if a student gets hurt during my class?
Immediately reach out to your POC (Point of Contact) at the school site. Once you have dealt with the situation, call or text Grasshopper at (720) 644-1670 the same day, even if it is after hours. This gives Grasshopper the opportunity to assess the situation, follow up with the school and provide the necessary support to all parties.

‍If my personal materials get damaged, will Grasshopper reimburse me?
No, please avoid bringing valuable personal items to class.

Things to know

Text or call our support team anytime for questions at (720) 644-1670

Further Questions?